Winter Towing Safety: Operating Recovery Equipment in Snow and Ice

Winter in New England is one of the most demanding seasons for towing and recovery professionals. With heavy snow, freezing rain, and icy highways, tow operators face challenges that require specialized skills, equipment, and situational awareness. As recent storms have already led to more than 100 crashes in a single event, snow and ice remain a pervasive hazard across the region.

Why Winter Towing is Unique in New England

Snow, sleet, and ice change how operators operate. According to federal traffic data, snowy or icy pavements contribute to a significant percentage of weather-related crashes each year. In Maine alone, winter months can account for 5,400-6,000 crashes, roughly 20% of all seasonal traffic incidents.

These conditions increase demand for towing and recovery services but also escalate the risk to your operators and equipment.

1. Safety Protocols for Icy Conditions

Slow Down and Stay Alert

Icy patches and black ice can appear without warning, especially on bridges and shaded areas. Operators must reduce speed well below posted limits, allow extra following distance, and avoid sudden steering or braking maneuvers that can lead to loss of control.

Traffic Control and Scene Management

Winter weather reduces visibility and driver reaction times. Use high-visibility signage, flares, cones, and reflective gear around your scene, and coordinate with local responders to secure recovery areas before working near moving traffic.

Communication is Critical

Make sure dispatch and your drivers share real-time location and weather updates, and have contingency plans if conditions deteriorate.

2. Equipment Considerations

Tire Chains & Traction Devices

Chains are a winter staple in heavy snow and ice. They provide extra traction, especially during recoveries on untreated surfaces. Use them where conditions demand, and ensure operators are trained in proper installation.

Lights & Visibility

Shorter daylight hours and blowing snow make good lighting essential. Inspect headlights, taillights, beacons, and auxiliary lamps before every shift. Clear snow and ice from lenses to maximize visibility.

Cold-Weather Fluids & Batteries

Freezing temperatures sap battery capacity and thicken hydraulic fluids. Use cold-rated oil, antifreeze, and heavy-duty batteries designed for low temperatures. Carry de-icer and nontoxic antifreeze for critical systems.

3. Proper Use of Winches & Dollies on Slippery Surfaces

Working on ice requires patience and technique:

• Set up winches on stable ground and use appropriate anchor points.
• Avoid sudden jerks. Smooth, steady pulls minimize stress on cables.
• Use recovery mats, sand, or traction boards under dollies to improve grip.
• Train operators to recognize when a recovery attempt is unsafe under current conditions.

4. Driver Safety & Visibility in Winter Weather

Being outside the cab during winter operations increases risk:

• Require winter gear: insulated gloves, hi-vis jackets, waterproof boots, and thermal layers.
• Minimize time spent outside the vehicle where possible.
• Remind operators to clear snow from mirrors, windows, and lenses before and during calls.

Black ice, especially, can catch even experienced drivers by surprise. Awareness and cautious movement on foot at job sites are critical.

5. Vehicle Preparation for Cold Weather Operations

A properly prepped tow truck keeps crews safe and productive:

• Batteries: Test capacity and clean terminals. Cold can reduce output dramatically.
• Brakes & Tires: Inspect for wear and proper tread. Consider winter-specific tires.
• Hydraulics & Winch Lines: Lubricate and check for freeze-related damage.
• Emergency Kits: Stock blankets, flashlights, ice scrapers, tow straps, first aid, and extra communication batteries.

6. Scene Safety & Traffic Control in Winter Conditions

Winter scenes can be chaotic:

• Lower speeds for oncoming traffic using arrow boards or cones.
• Wear Class 3 safety vests even in low visibility.
• Use spotters when pulling vehicles near live lanes.
• Coordinate with law enforcement for closures or traffic reroutes when necessary.

7. Maintenance Tips for Tow Trucks in Freezing Temperatures

Cold seasons demand proactive care:

• Inspect fluid levels daily.
• Warm engines before heavy use.
• Keep fuel tanks at least half full to reduce condensation.
• Run heaters and defrosters to maintain safe operating environments.

Routine maintenance minimizes breakdown risks for your own fleet in the harsh cold.

8. Miller Industries Equipment for Harsh Weather

Miller Industries winches, hydraulics, and recovery gear are engineered for reliability even in freezing conditions. Their durable design minimizes mechanical failure when you need performance the most, a vital advantage in the unpredictable New England weather.

With proactive planning, the right gear, and disciplined practices, your team can manage winter calls with confidence, even when snow and ice make everything else unpredictable.